Issue

You are locked out of EasyWorship 2009 and get a window with an UNLOCK code and it asks for a confirmation ID.

Solution

If you own EasyWorship 2009 and have been locked out of the software, you will need to contact us by phone to get it unlocked.

Our phone number is +1-918-250-1493.

Our Support hours are Mon, Tue, Wed, and Fri, 9:00am-6:00pm CT, and Thu 10:00am-6:00pm CT.

You will have to have the following information available when you call for us to be able to unlock it:

Church Name, address and phone number

Primary contact name and email address on the account

Valid EasyWorship serial number

UNLOCK code

You will need to either be at the computer that is locked or keep the window with the UNLOCK code open until we send you your confirmation ID. If you close and re-open that window it will refresh and generate a new code and we will need to start over again.