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Stock Videos

Hello,


I am using EasyWorship version 7 Build 7.4.1.9. I have tried using the stock videos but they never show on the Live view. I have been able to download other videos for presentations and they will work just fine however, the stock ones will show in the schedule, preview, and Live sections but will not display through the projectors. Am I doing something wrong?

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There is a known issue with WMV videos not working properly in EasyWorship 7. We no longer sell WMV videos from our media store, but now the recommended format are the MP4 video files.


Here is the link to download the demo data as MP4 videos: https://supportresources.easyworship.com/Media/DemoMedia.zip
Once you have this downloaded, extract the file and you can replace the WMV videos currently in EasyWorship and they should play properly.


Thank you

@ Terry Stout, Thanks for the reply. 
basket random

Thanks Terry for the helpful information! I downloaded and replaced the WMV videos with MP4 as instructed. However, I am still having problems with the videos playing in Live mode. Is there any way to check or adjust any settings in EasyWorship to ensure the videos will play properly?

drive mad

@ Hwv11857 


I would create a ticket and then we can try to help you with this. 

Much obliged, Terry, for the useful details you provided. Following the instructions, I extracted the WMV files and converted them to MP4. Having said that, I am still unable to play videos in Live mode. Can I find out if the films will play correctly in EasyWorship by checking or adjusting any settings?

It would be very helpful if you could create a ticket and send it in that we can help you troubleshoot the issue. 


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